During the summer of 2013, we purchased a 2013 Mini Coupe S from another Mini dealer. Give that this was our first Mini, the experience was vastly different from any other car purchase. The process, rather than being tortuous, was pleasant. We drove away completely satisfied with the sale and absolutely thrilled with our car. But, as the saying goes, "you don't know what you don't know." In December, we purchased a 2013 Clubman from Stevens Creek Mini where the process of purchasing a car was elevated to new heights of excellence. From the first telephone conversation, the staff was responsive, helpful, and informative. Upon arrival at the dealership, our sales associate not only helped us understand the Clubman better, but also the history and tradition of Mini. The sales manager was gracious and friendly, going out of her way to make us comfortable. The prices on the vehicles are transparent and more than fair, making the typical, tiring, back and forth haggling unnecessary. Going through finance was a breeze: pleasant, informative, and helpful--working with you, rather than against. We met the folks in service and were wowed by their friendliness, helpfulness, and dedication to get you just the right part or service. It was obvious that the staff of Stevens Creek Mini not only sell the brand, the love it as well. If you are thinking about buying a Mini, Stevens Creek Mini should be your first, and only, destination.
Mrs. Peel
Jan 7, 2014
